Returns & Exchanges
At Fontoplumo, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for items in their original, unworn condition. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Return
Log in to your account and visit the 'My Orders' section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed to prevent damage during transit.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Refund or Exchange
Once our team inspects your returned items, we will process your refund to the original payment method or ship your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing